Quick Help

The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.



Category: How To

Go back

Articles in this category:

How do I contact a seller? Article rated 3.5/5.0
The way you contact a seller is to setup a user account on our site (its free) here: http://www.equinenow.com/account_form.htm. Once you have an account, you can login and then browse the classifieds....
How do I edit my contact/company/farm information? Article rated 2.6/5.0
Login to the Account Management area. In the left hand margin you'll see a blue box where you can click to update your contact information. This will open a screen with your name, address, phone, emai...
How do I save an ad? Article rated 2.7/5.0
You'll need an account with us (its free). Just login to your account and browse for a particular ad. When an ad comes up that you want to save, in the lower left part of the ad page is a Utilities bo...
How do I place a video on my ad? Article rated 2.8/5.0
First, you'll need to have a Premium Photo or Premium Plus ad in order to embed the video in the ad itself. You can, however, place a link to your video on any ad type. Once you have the video file...
What's the best way to advertise my farm? Article rated 3.3/5.0
There's a couple of ways to advertise your Farm. You can place an ad in our Services section and/or you can add the farm to our Farm Directory. For either method, you'll need to create an accou...
How do I downgrade my ad? Article rated 3.3/5.0
When the ad expires, you can login to your account management area and click the renew link. The ad will renew, but won't be paid for. Then, click on the Edit Ad Details link either on the payment p...
How do I delete my ad? Article rated 3.0/5.0
You can delete it from your account area. Just login and over on the left under "Your Ads", click on the "Tack & Supplies". Below that, under "Tack Options", click ...
How do I upload photos? Article rated 2.3/5.0
The photo upload buttons for all ads (except text-only ads) are located on the far right side of the ad form, either when placing a new ad or when editing your ad from your Ad Management area. You may...
How do I remove my Farm Directory listing? Article rated 3.1/5.0
Farm Directory listings can't be removed in your Account Management area. You'll need to submit a support ticket to remove this type of listing.
How do I remove my account? Article rated 2.6/5.0
Your user account will need to be removed by us. Please submit a support ticket.
How do I renew my ad? Article rated 2.4/5.0
To renew your ads, you'll need to wait until they "expire". We keep ads in your account (although not active) for three weeks after the expiration date. After the ad expires, the Edit Ad De...
How do I place an ad? Article rated 2.1/5.0
What you'll need to do first is create a user account here: http://www.equinenow.com/account_form.htm Then, click on a tab near the top of the website for the category (ie, Horses, Trailers, Tack &...
My horse has sold. What do I do? Article rated 2.0/5.0
Login to the Manage Your Ads area and mark the Horse as "Sold" or "Hidden". Once the horse is marked "Sold", you can't reverse it.
How do I upload photos from my iPad or iPhone? Article rated 2.9/5.0
The iPhone and iPad (and Android) do not have searchable file systems so the Browse button is greyed out (can't select a photo from your hard drive). You can still upload from one of these devices, h...
How do I change my password? Article rated 3.4/5.0
If you login to your Account management area, click on the link in the left menu to Edit Contact Info. There is a password change area about half way down. Enter the new password (twice) then click ...
Moving ad to different category Article rated 2.7/5.0
If you placed an ad in our general tack section but intended it to be in western saddles for example, you'll need to create a new ad in the correct section. This also applies if you created a "for sa...
Make your phone number appear on your ad Article rated 3.1/5.0
First login in to your Account Management area. There's a "showphone" checkbox on your account profile page, make sure you check it. That will make your phone number appear on all ads.
If my Farm Directory listing was removed, can I get it back? Article rated 1.8/5.0
Unfortunately a "Farm Directory Listing" isn't really an "ad" like our classifieds...its more information about your services tied to your account.   There is no way to retrieve it once remo...